LittleSnapper Frequently Asked Questions
Is there a demo to try?
Yes! LittleSnapper can be downloaded from our Web site and run on your Mac for as long as you like. The only limitation of the demo is that you can add no more than 30 images to your LittleSnapper library.
What are the System Requirements for LittleSnapper?
LittleSnapper requires Mac OS X Leopard (10.5) or Mac OS X Snow Leopard (10.6) and will not run on earlier versions of Mac OS X.
How can I buy LittleSnapper?
LittleSnapper can either be purchased from the Realmac Software online store or from the Mac App Store.
We're happy to accept PayPal, Mastercard, Visa/Debit, American Express, JCB and Discover / Novus for all purchases in our secure online store.
If I buy LittleSnapper directly from the Realmac Software store, will I get a boxed copy?
No. The Realmac Software store sells only electronic (download() copies of LittleSnapper. When buying LittleSnapper from our store, you receive a serial number that you enter into the freely downloadable demo version of LittleSnapper to remove the demo limitations.
I've lost my serial number. Help!
- If you originally purchased through our own store, please contact us at team@realmacsoftware.com and include your order number (if you have it), your full name and email address.
- If you bought LittleSnapper through a third-party site, such as MacHeist, your serial number will be available in the after-sales areas for the 3rd-party site.
- If you purchased on the Mac App Store you will not have a serial as activation is handled directly through your Apple ID.
If you're still unable to find your serial number, please drop us a note and our friendly support team will be happy to help you!
How do I install LittleSnapper?
Firstly ensure you've downloaded LittleSnapper from the Realmac Software website. After locating the downloaded file in your Downloads folder, simply drag the LittleSnapper icon into your Applications folder. Now that you've installed LittleSnapper, it's time to find LittleSnapper in your Applications folder and launch it.
How do I register LittleSnapper?
After having bought LittleSnapper, simply launch the application, click the 'Get Snappy. Buy Now!' button in the top right of the window and enter your serial number into the 'Register LittleSnapper' box that appears. Click 'Register' and LittleSnapper is now licensed. You can also use the LittleSnapper -> Register menu option.
When will I receive my LittleSnapper serial number?
After your purchase has completed, you will be re-directed to a receipt page which will display your serial number. This is your unique serial number that you should enter into LittleSnapper. You will automatically receive an email receipt that also shows the serial number, and we recommend you print a copy of it for your own records.
If you appear to have not received a receipt, firstly check your Spam folder. If it's still missing, drop us an email at team@realmacsoftware.com and we'll retrieve it for you.
What version of LittleSnapper is my licence valid for?
All LittleSnapper licences are valid for all 1.x versions.
My serial number is not working
If your serial number is not working, then please check the following:
- Check that you are entering it correctly, when copying and pasting the serial number you may find you have an odd space either side of the serial number. If there's whitespace either side of your serial number it can cause it to be rejected.
- If entering by hand, always check characters such as 5 and S are correct.