Temporarily disable problem services?
Is there a way to temporarily disable certain services? If not, there should be.
For example, the other day Facebook was having connection issues. As a result, Socialite kept trying to refresh, but was unable to. As time went by, the fan on my laptop started and never stopped. Until I quit Socialite.
If there had been an obvious way to disable (not remove) the Facebook service, I would have been able to continue using Socialite for Google Reader and Twitter.
Along these lines, why doesn't Socialite itself properly time-out and disable a service when it encounters problems like this? For example, after a period of time, Socialite should display a message like, "Sorry, this service is experiencing problems and will be temporarily disabled. Blah, blah, blah."
That way, one hung service would not totally incapacitate Socialite. As an example, see Apple's Mail.app. If Mail is unable to connect to one of our e-mail accounts, that does not totally hang the whole mail application. The application simply disables the problem e-mail account - displaying a visible indicator - and continues to work normally with the other accounts.
Why cannot Socialite have similar capabilities? ...pt
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Support Staff 2 Posted by Nik Fletcher on 24 Jun, 2010 09:39 AM
Hi Phil
Thanks for your message. We're looking into this further: 1.1 and 1.2 both improve the issues with hung services causing issues with Socialite - and whilst the spinning icon still does stay up far too long, in our testing it doesn't hang the application.
For a future version of Socialite, we'll definitely be looking to address this - but I can't say when it might appear in an update.
Please let me know if I can be of any further assistance.
Kind regards,
Nik
-- Nik Fletcher
Support & QA Manager, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Nik Fletcher closed this discussion on 28 Jun, 2010 02:34 PM.