"block" feature for twitter does not work
I wanted to block a certain user (pic attached for clafication) so I used the popup menu to block them, and it did not work. When I visited the user's page in the interface it showed they were not blocked.
Screen_shot_2010-05-07_at_May_7_-_12.40.05_PM.png
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Support Staff 2 Posted by Luke Hefson on 10 May, 2010 09:58 AM
Hi there,
Thanks for the message. I'm sorry to hear that you are having issues with Socialite, I understand what an inconvenience this may be for you.
Did you use the 'More Actions' menu to do this and what version of Socialite are you running? As I am currently unable to reproduce this issue myself. Are you able to consistently recreate the issue?
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
3 Posted by jgelfond on 10 May, 2010 03:12 PM
yes, I used the "more actions" menu. I am not able to consistently test the feature because I do not want to block users on a regular basis. But if I do try to block another user, I will advise you as to the results.
Support Staff 4 Posted by Nik Fletcher on 10 May, 2010 03:33 PM
Hi there
Thanks for your message. For this particular method we rely on the Twitter API to return the correct status for 'blocked' and 'following'. The API is currently a little broken in this regard, and we're keeping an eye on this for a fix.
Please let me know if I can be of any further assistance.
Kind regards,
Nik
-- Nik Fletcher
Support & QA Manager, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Nik Fletcher closed this discussion on 17 May, 2010 09:03 AM.