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Reauthorize

ElGrowZone

23 Mar, 2010 03:22 PM via web

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Hi,

is it normal behavior of Socialite that I have to re-authorize Flickr and Facebook after every launch?

Volker

1. Support Staff 2 Posted by Nik Fletcher on 23 Mar, 2010 03:47 PM

   

   Hi Volker

   No: this isn't the intended behaviour. In fact, it should be remembering your credentials every launch. Are you modifying Socialite at all [running anything to slim down the application etc]? Have you removed the services from your Keychain and Socialite?

   Thanks!

   Nik

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2. 3 Posted by ElGrowZone on 23 Mar, 2010 03:55 PM

   

   Hi,

   I have NO Socialite (or Eventbox) entry in my Keychain. And I didn't remove them (I think ...).

   I have not altered Socialite in any form (hopefully HFS compression via Squeeze on my downloads directory doesn't count ...).

   Greetings,

   Volker

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3. Support Staff 4 Posted by Nik Fletcher on 23 Mar, 2010 04:27 PM

   

   Hi Volker

   We don't use application-specific Keychain entries currently (so, instead, you'll need to remove entries for twitter.com, facebook.com and flickr.com as appropriate).

   Thanks!

   Nik

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4. 5 Posted by ElGrowZone on 23 Mar, 2010 05:16 PM

   

   Hi,

   no I don't have flickr or Facebook entries in my Keychain.

   And I re-authorize again :/

   Volker

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5. Support Staff 6 Posted by Nik Fletcher on 24 Mar, 2010 04:03 PM

   

   Hi Volker

   Thanks for your message. The absence of the items in your keychain would explain the re-authorisation - we refer to the keychain for account credentials. Have you tried running Keychain First Aid (from within Keychain Access.app -> Keychain Access menu)

   Kind Regards

   Nik

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6. 7 Posted by ElGrowZone on 24 Mar, 2010 04:06 PM

   

   Hi,

   Keychain First Aid run. Nothing changed. I still re-auth.

   Greetings,

   Volker

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7. 8 Posted by Bill on 24 Mar, 2010 09:08 PM

   

    I have this same problem on two different machines. Every time I stop and restart Socialite, I have to re-authorize to both Flickr and Facebook. I don't think I'm running anything special. I see entries for both services in my Keychain (not sure if they are the right one, but they are there.) I also notice that every time I authorize with Flickr it says the .1 version of Socialite, although maybe that's by design. A fix would be very nice. It's at the annoying level, but really distracts from the overall goodness of Socialite.

   Hard to believe it's just the two of us.
   

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8. Support Staff 9 Posted by Nik Fletcher on 25 Mar, 2010 11:12 AM

   

   Hi Guys

   Thanks for the updates. We're looking into this, but as we're not currently able to replicate the issue it's proving a little tricky to track down. We'll be in touch if we need any further information!

   Please let me know if I can be of any further assistance.

   Kind regards,

   Nik

   -- Nik Fletcher
   

   Support & QA Manager, Realmac Software

   Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

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9. Nik Fletcher closed this discussion on 01 Apr, 2010 02:57 PM.

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