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All Events & Heads Up Display are Empty

Roland Estrada

07 Jan, 2010 01:27 AM via web

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On startup, my All Events & Heads Up Display are Empty. Also Preferences is greyed out. Also, if I click the button to add feeds, it goes dark grey and won't respond. I tried uninstalling and reinstalling but nothing.

1. Support Staff 2 Posted by Luke Hefson on 07 Jan, 2010 10:14 AM

   

   Hi Roland,

   Thanks for the message. I'm sorry to hear that you are having issues with Socialite, I understand what an inconvenience this may be for you.

   Are the services still in the sidebar? What version of Socialite are you running and did you migrate from the EventBox beta (Socialite's previous name)?

   To help us further investigate your issue, we'd appreciate it if you could quickly run though the steps in the following link and let us know if you are still encountering problems:

   http://support.realmacsoftware.com/faqs/socialite/fixes-for-common-socialite-issues

   Could you also send us some screenshots of the issue?

   Kind regards,

   Luke

   -- Luke Hefson
   

   Support & QA, Realmac Software

   Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

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2. Nik Fletcher closed this discussion on 12 Jan, 2010 10:27 AM.

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