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Read items not staying read

guinny's Avatar

guinny

02 Dec, 2009 08:10 AM via web

Evening all,

I've just updated from Eventbox to Socialte 1.0 (977) and I'm having the same problem mentioned earlier with items being marked as read (or actually read) and then returning to unread status with the next service refresh.

I've managed to fix this with Twitter (removed the service and reinstated it) but that means losing all the saved profiles. I'd rather not have to do this with all my RSS feeds - and surely this issue needs to be fixed sooner or later - so what information would the developers need to track down this problem?

I don't have a problem with glitches in new software, especially when the developers seem to be actively resolving them, but one issue with this has actually got me angry. Figuring there were a few bugs with Socialite, I was going to revert back to using Event Box for a few weeks until some of them had been ironed out, only to find out that Socialite had deleted all the services and preference information. Having one application import information from another one is fine, but to make changes to the Preferences and settings of another application is totally out of order. I'd appreciate a quick guide on how to reinstate the preferences for an application I bought and have been happily using for months without problems.

  1. 2 Posted by John Furfey on 02 Dec, 2009 09:44 PM

    John Furfey's Avatar

    Same issue here. Twitter items are not staying marked as read.

  2. 3 Posted by Oskar Krawczyk on 03 Dec, 2009 11:48 AM

    Oskar Krawczyk's Avatar

    Same here. Clean install of 1.0.1. No read-status is being kept.

  3. Support Staff 4 Posted by Nik Fletcher on 03 Dec, 2009 03:28 PM

    Nik Fletcher's Avatar

    Hi Guys

    Whilst we're not able to (currently) reproduce this issue here, we're looking into it and will (of course) ship and fixes in a future update to Socialite.

    Please let me know if I can be of any further assistance.

    Kind regards,

    Nik

    -- Nik Fletcher

    Support & QA Manager, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  4. Nik Fletcher closed this discussion on 08 Dec, 2009 11:15 AM.

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