Google Reader Doesn't Load Articles
Google Reader in Socialite doesn't appear to work at all for me.
I put in my credentials, and initially my folders/tags appear, but Socialite just displays the loading progress icon and it never loads my stories. This bug has been around since beta 2 and I have just kept removing the service and re-adding it every once in a while to see if it starts working. So far nothing. I've also tried trashing all my preferences, re-adding all my services, but none of this has solved my issue.
Any ideas? Is there anything I can send to help try and solve this issue?
Thanks!
Ross
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2 Posted by rareyman on 27 Nov, 2009 09:16 PM
Here is a console text file of some hopefully pertinent information. :)
3 Posted by rareyman on 01 Dec, 2009 05:25 PM
Also, one of my tags in Google Reader uses a hash # in the name. Could this be causing problems? (I wonder if anyone at RealMac will respond to this thread. It's looking like I am talking to myself! :) )
Support Staff 4 Posted by Nik Fletcher on 03 Dec, 2009 04:27 PM
Hi there
Thanks for the reports. I'm sorry for the delayed reply: we've been working through a 500-message strong inbox following the 1.0 launch :)
Looking at the console log, it seems to be the downloading of your friends' shared items that's causing the bottleneck. I've forwarded this log onto our developers to see what steps can be taken to work around this in a future update to Socialite.
Please let me know if I can be of any further assistance.
Kind regards,
Nik
-- Nik Fletcher
Support & QA Manager, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
5 Posted by rareyman on 03 Dec, 2009 05:24 PM
Thanks! I look forward to seeing an update or some instructions on how to fix this!
Support Staff 6 Posted by Nik Fletcher on 04 Dec, 2009 02:43 PM
Thanks for your patience Ross. When I hear anything from our developers, I'll be in touch!
Kind Regards,
Nik
Nik Fletcher closed this discussion on 08 Dec, 2009 11:16 AM.
rareyman re-opened this discussion on 14 Dec, 2009 11:21 PM
7 Posted by rareyman on 14 Dec, 2009 11:21 PM
Any progress with this? Just curious. I really would love to use Google Reader and Socialite together!
Support Staff 8 Posted by Nik Fletcher on 15 Dec, 2009 12:15 PM
Hi Ross
Have you tried Beta 2 from our forums?
http://www.realmacsoftware.com/forums/index.php/forums/viewthread/2...
Please let me know if I can be of any further assistance.
Kind regards,
Nik
-- Nik Fletcher
Support & QA Manager, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
9 Posted by rareyman on 15 Dec, 2009 07:04 PM
I am confused. The link you posted links to: Socialite 1.0.2 Beta 1. Is there a Beta 2?!?
I downloaded and tried 1.0.2 Beta 1 and Google Reader still doesn't work for me. (Too bad, since things worked well in EventBox. :( )
Support Staff 10 Posted by Nik Fletcher on 16 Dec, 2009 10:50 AM
Hi Ross
Apologies: I did in fact mean 1.0.2 Beta 1. We're still looking into this.
Thanks!
Nik
Luke Hefson closed this discussion on 22 Dec, 2009 03:24 PM.
rareyman re-opened this discussion on 23 Dec, 2009 11:39 PM
11 Posted by rareyman on 23 Dec, 2009 11:39 PM
Just checking in again! :) Sorry to be a pest and keep re-opening this thread, but I'd REALLY love to use Socialite to read Google Reader someday! :)
kthxbai!
R
Support Staff 12 Posted by Nik Fletcher on 05 Jan, 2010 11:32 AM
Hi there
Thanks for the update. We're looking into this still: however as Google Reader's API isn't currently publicly documented (and as such, we're working around Google's system) there are occasional glitches depending on the user account's setup.
Please let me know if I can be of any further assistance.
Kind regards,
Nik
-- Nik Fletcher
Support & QA Manager, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Luke Hefson closed this discussion on 05 Jan, 2010 02:00 PM.