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Guillaume Boudreau's Avatar

Guillaume Boudreau

27 Nov, 2009 12:14 PM via web

All of the sudden, Socialite stopped working. When I start it, no window appears.
Window > Bring All To Front does nothing.
If I do Window > All Events, an empty window appears.
File > Services has an arrow next to it, but no sub-menu appears.
Socialite > Preferences... is disabled.
Trying to click the + button at the bottom of the left part of the Socialite window: button state stays 'down' (even when I move my mouse away), but nothing happens.
Attached is what appears in the Console where I start the app.

  1. 2 Posted by Guillaume Boudreau on 27 Nov, 2009 12:30 PM

    Guillaume Boudreau's Avatar

    Here's the same log, with SIMBL uninstalled, to remove some noise.
    Also attached, the content of my Socialite Applications Support folder, which appears to be wrong.

    Opening the .sqlite file in MesaSQLite seems to work just fine.

  2. 3 Posted by Guillaume Boudreau on 27 Nov, 2009 01:38 PM

    Guillaume Boudreau's Avatar

    I tried to rename the .sqlite and .journal files to Socialite_Broken.sqlite and Socialite_Broken.sqlite-journal
    I then restarted Socialite; added Facebook, Google Reader and Twitter accounts again.
    First refresh worked fine, but all subsequent refreshes would duplicate the already displayed messages. (See attachment to see how it looked).
    Also attached, the Console log for Socialite since I remove the old broken .sqlite file. It seems the DB is once more corrupted.

  3. 4 Posted by Robbert Noordhoek on 27 Nov, 2009 03:39 PM

    Robbert Noordhoek's Avatar

    I had the same issue but with the new beta 3 and 4 releases its gone!

  4. 5 Posted by Guillaume Boudreau on 27 Nov, 2009 03:44 PM

    Guillaume Boudreau's Avatar

    For me, this started with beta 3, and the latest log is from beta 4.

  5. 6 Posted by Robbert Noordhoek on 27 Nov, 2009 03:46 PM

    Robbert Noordhoek's Avatar

    Maybe you can reset socialite like they suggest (removing all the prefs)?

  6. Support Staff 7 Posted by Luke Hefson on 02 Dec, 2009 02:13 PM

    Luke Hefson's Avatar

    Hi Robbert,

    Thanks for the message. I'm sorry to hear that you are having issues with Socialite, I understand what an inconvenience this may be for you.

    Are you experiencing the issue in the final build of Socialite 1.0? To help us further investigate your issue, we'd appreciate it if you could quickly run though the steps in the following link and let us know if you are still encountering problems:

    http://support.realmacsoftware.com/faqs/socialite/socialite-beta-fix-for-common-issues

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  7. Luke Hefson closed this discussion on 02 Dec, 2009 02:13 PM.

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