Twitter avatar won't update
If I remove and re-add my twitter account the correct avatar populates, but when I close the app the next time I open it my old avatar image is there. Is it cached somewhere a search of Library on Socialite wouldn't find?
Also, other twitter clients are displaying the correct new image fine.
Comments are currently closed for this discussion. You can start a new one.
2 Posted by mdotbb on 21 Nov, 2009 08:09 PM
Odd, it sorted itself out so I marked this resolved, but now it's back to the old picture. Only change is I did a profile peek of myself. What gives?
Support Staff 3 Posted by Luke Hefson on 23 Nov, 2009 12:52 PM
Hi there,
Thanks for the message. I'm sorry to hear that you are having issues with Socialite, I understand what an inconvenience this may be for you.
To help us further investigate your issue, we'd appreciate it if you could quickly run though the steps in the following link and let us know if you are still encountering problems:
http://support.realmacsoftware.com/faqs/socialite/socialite-10-beta-fix-for-common-issues
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Luke Hefson closed this discussion on 23 Nov, 2009 12:52 PM.
mdotbb re-opened this discussion on 24 Nov, 2009 06:01 PM
4 Posted by mdotbb on 24 Nov, 2009 06:01 PM
Thanks Luke. It's a fresh install of Socialite; so none of the common fixes apply. The odd thing is some times the picture in my timeline is correct; other times it's not. The picture on my profile peek is always the old picture.
Support Staff 5 Posted by Luke Hefson on 25 Nov, 2009 11:31 AM
Hi there,
Thanks for the update. We're unable to recreate the issue ourselves. However, we do know that Twitter has had some issues recently with Avatars on their end - so it could potentially be related to this. Do you experience any avatar issues when on Twitter?
We'll keep an eye on this and continue to try and recreate it. If you could think of any other pertinent information that may help us recreate it that would be fantastic.
Please let me know if I can be of any further assistance.
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Luke Hefson closed this discussion on 25 Nov, 2009 11:31 AM.
mdotbb re-opened this discussion on 25 Nov, 2009 12:16 PM
6 Posted by mdotbb on 25 Nov, 2009 12:16 PM
Thanks Luke. I was just going to update you that it completely sorted itself out.
By the way, Tweetie for Mac did not have this issue; so I thought that might mean it's not on Twitter's end.
Luke Hefson closed this discussion on 25 Nov, 2009 01:34 PM.