Socialite not respecting "include in unread" preference
Jon Nall
via web
I went through the reset procedure suggested. This isn't resolved as of 1.0b3.
2 Bugs:
1. When you uncheck "include in unread" Unread isn't affected (it
should decrease by the number of entries in that service)
2. Once it's unchecked, new entries are still included in the
count.
http://support.realmacsoftware.com/discussions/socialite/187-same-i...
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2 Posted by adamprocter on 20 Nov, 2009 10:22 PM
me too
also would this then remove them from the unread section too ? if not seems pointless ??
Support Staff 3 Posted by Luke Hefson on 23 Nov, 2009 10:26 AM
Hi guys,
Thanks for the message. I'm sorry to hear that you are having issues with Socialite, I understand what an inconvenience this may be for you.
Are you both referring to the Unread folder in the sidebar (as opposed to the badge in the Dock icon)? As the 'Include in application unread count' is referring to the Dock and not the folder. I can appreciate that the current wording in the prefs is not quite right and that this is something that we shall look into changing.
If this is not what you mean could you provide us with a few more details? Which services are you referring to? Is there any other penitent information that you can think of to help us recreate the issue?
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Luke Hefson closed this discussion on 23 Nov, 2009 10:26 AM.
adamprocter re-opened this discussion on 23 Nov, 2009 09:06 PM
4 Posted by adamprocter on 23 Nov, 2009 09:06 PM
Yes the folder not the dock badge
Support Staff 5 Posted by Luke Hefson on 24 Nov, 2009 10:49 AM
Hi Adam,
In that case this is expected behaviour as 'Include in application unread count' is referring to the Dock and not the unread folder. However, we shall look into changing the language in the preferences in a future version of Socialite.
Please let me know if I can be of any further assistance.
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Luke Hefson closed this discussion on 24 Nov, 2009 10:49 AM.