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socialate erroneously prevents from posting longer facebook posts

jgelfond

06 Nov, 2009 06:55 PM via web

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When writing a facebook update, Socialite will keep a character count and when I go past 255 characters the number (to the left of the "clear" button) turns red and the "send" button greys out, disallowing me from updating. If I try to send the exact same update directly through facebook.com the update goes through fine (i.e. there is no such character limit for facebook posts)

1. Support Staff 2 Posted by Nik Fletcher on 09 Nov, 2009 10:28 AM

   

   Hi there

   Thanks for your message. We'll look into this - Facebook seems to change the limits on status updates fairly frequently, so we'll get this fixed up for the next beta.

   Please let me know if I can be of any further assistance.

   Kind regards,

   Nik

   -- Nik Fletcher
   

   Support & QA Manager, Realmac Software

   Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

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2. Nik Fletcher closed this discussion on 16 Nov, 2009 02:09 PM.

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