services not working

heather's Avatar

heather

10 Sep, 2010 12:29 AM via web

I have tried repeatedly to delete services, and add new ones and each time I relaunch the app the changes are not applied. Same thing for updates marked as read, when I relaunch they are still unread.

  1. Support Staff 2 Posted by Luke Hefson on 10 Sep, 2010 10:17 AM

    Luke Hefson's Avatar

    Hi Heather,

    Thanks for the message. I'm sorry to hear that you are having issues with Socialite, I understand what an inconvenience this may be for you.

    To help us further investigate your issue, we'd appreciate it if you could quickly run though the steps in the following link and let us know if you are still encountering problems:

    http://support.realmacsoftware.com/faqs/socialite/starting-socialite-with-a-fresh-database

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  2. 3 Posted by Heather on 10 Sep, 2010 12:24 PM

    Heather's Avatar

    Thanks, it worked :)

    On Fri, Sep 10, 2010 at 5:19 AM, Luke Hefson <
    ***@tenderapp.com<tender%***@tenderapp.com>
    > wrote:

  3. Luke Hefson closed this discussion on 10 Sep, 2010 12:48 PM.

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