Twitter stuck on constant refresh

Tom's Avatar

Tom

25 Aug, 2010 08:08 AM via web

Since yesterday morning, no new tweets have been downloaded from Twitter and it won't stop refreshing (spinning arrows). I have removed the service and re-added it, no change. I have removed the service and quit Socialite, but the service comes back when I re-launch it. I have even started a fresh database, still with no luck.

I just had a whole lot of this in the Console too:

25/08/2010 08:56:59 Socialite[559]  Fatal error occurred=Error Domain=NSCocoaErrorDomain Code=1560 UserInfo=0x1504fcd0 Multiple validation errors occurred.", user info={
NSDetailedErrors =     (
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x15089140 "identifier is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x150ceab0 "serviceInfo is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x150a3200 "identifier is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x15083e40 "serviceInfo is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x1506d820 "identifier is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x15094a40 "serviceInfo is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x1ac22420 "identifier is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x150b8940 "serviceInfo is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x1508fad0 "serviceInfo is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x150e35c0 "serviceInfo is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x150e0ac0 "serviceInfo is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x150cd220 "identifier is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x150df110 "serviceInfo is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x639fa0 "identifier is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x1505dd60 "serviceInfo is a required value.",
    Error Domain=NSCocoaErrorDomain Code=1570 UserInfo=0x1505c3a0 "serviceInfo is a required value.",
);
}

(I trimmed the above, it was about five times the length of the 'Error Domain' lines above)

Can anyone help me?

  1. 2 Posted by mattrak on 25 Aug, 2010 08:17 AM

    mattrak's Avatar

    I have exactly the same issue

  2. Support Staff 3 Posted by Nik Fletcher on 25 Aug, 2010 09:56 AM

    Nik Fletcher's Avatar

    HI Guys

    Could you try the following beta of Socialite 1.2.2 and let me know how you get on?

    http://www.realmacsoftware.com/forums/index.php/forums/viewthread/3...

    Thanks!

    Nik @ Realmac

  3. 4 Posted by Tom on 25 Aug, 2010 10:00 AM

    Tom's Avatar

    Just tried the beta – Twitter is working fine now, all tweets downloaded and refresh was normal.

    Thanks for the help!

  4. Support Staff 5 Posted by Nik Fletcher on 25 Aug, 2010 10:04 AM

    Nik Fletcher's Avatar

    Thanks for the update Tom: apologies for the inconvenience. The Twitter API issue we're guarding against in this beta caught us (and a number of other Twitter clients) off-guard.

    Please let me know if I can be of any further assistance.

    Kind regards,

    Nik

    -- Nik Fletcher

    Support & QA Manager, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  5. 6 Posted by Matt Bernardo on 25 Aug, 2010 12:00 PM

    Matt Bernardo's Avatar

    Should all users with this problem install the beta, or is an official release forthcoming?

  6. Support Staff 7 Posted by Nik Fletcher on 25 Aug, 2010 12:03 PM

    Nik Fletcher's Avatar

    Hi Matt

    If you're experiencing issues, we'd appreciate it if you could give the beta a go and confirm the issue is resolved for you. We'll be making an official release later today so long as feedback is positive.

    Please let me know if I can be of any further assistance.

    Kind regards,

    Nik

    -- Nik Fletcher

    Support & QA Manager, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  7. 8 Posted by Matt Bernardo on 25 Aug, 2010 12:07 PM

    Matt Bernardo's Avatar

    Just gave it shot, seems to be working well.

  8. Support Staff 9 Posted by Nik Fletcher on 25 Aug, 2010 12:36 PM

    Nik Fletcher's Avatar

    Thanks for the update, Matt!

    Kind Regards,

    Nik

  9. 10 Posted by Sjan Evardsson on 25 Aug, 2010 02:36 PM

    Sjan Evardsson's Avatar

    That certainly seemed to do the trick. Working as expected now. Thanks.

  10. Support Staff 11 Posted by Nik Fletcher on 25 Aug, 2010 02:57 PM

    Nik Fletcher's Avatar

    Hi Guys

    We've just released Socialite 1.2.2 via the main Software Update feature - there's an additional fix in this for Direct Message lengths, so please update at your convenience!

    Please let me know if I can be of any further assistance.

    Kind regards,

    Nik

    -- Nik Fletcher

    Support & QA Manager, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  11. 12 Posted by Terri on 31 Aug, 2010 05:36 PM

    Terri's Avatar

    I'm running Version 1.2.2 (7157) and am getting the constant refresh problem

  12. 13 Posted by Terri on 31 Aug, 2010 05:56 PM

    Terri's Avatar

    Actually, all my feeds are stuck in constant refresh (Google Reader, FB, Twitter). Activity monitor (on mac) showing memory usage by Socialite at 85+ % Had to shut it down....

  13. 14 Posted by Sjan Evardsson on 31 Aug, 2010 06:31 PM

    Sjan Evardsson's Avatar

    Sjan Evardsson
    www.evardsson.com
    ***@evardsson.com

  14. Nik Fletcher closed this discussion on 01 Sep, 2010 01:55 PM.

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