Beta Crash

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bazmail

06 Oct, 2009 07:37 PM via web

Hi,

I have just imported 78 RSS feeds into Socialite. I have tried to make them all read in one go so that I can start with a fresh message count. That seemed to work, but when I relaunch the applications with crash. If I wait a few seconds with no window of HUD viewable and then open the main window the application is stable, but the RSS unread count is back to 1400+

Best wishes

Michael

  1. Support Staff 2 Posted by Nik Fletcher on 07 Oct, 2009 09:41 AM

    Nik Fletcher's Avatar

    Hi Michael

    Thanks for your message. Are you importing the feeds from an OPML file, and is this issue something you're able to consistently reproduce? If so, if you're able to share your OPML feed (in the strictest confidence) we'd really appreciate it!

    Please let me know if I can be of any further assistance.

    Kind regards,

    Nik

    -- Nik Fletcher

    Support & QA Manager, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  2. 3 Posted by Michael Curtis on 07 Oct, 2009 10:00 AM

    Michael Curtis's Avatar

    Hi Nik,

    Yes that does happen every time. I have attached two opml files. Not
    the actually one I used, that is at home, but same feeds.

    Cheers

    Michael

  3. Support Staff 4 Posted by Nik Fletcher on 07 Oct, 2009 03:49 PM

    Nik Fletcher's Avatar

    Hi Michael

    Thanks for your message. We'll take a look into these and fix the issues in a future beta!

    Kind Regards,

    Nik

  4. Nik Fletcher closed this discussion on 07 Oct, 2009 03:49 PM.

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