Somehow the Pages and DefaultPageAttributes contents disappeared from my rwsw file
When I open the file. everything is blank. What happened?
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When I open the file. everything is blank. What happened?
Comments are currently closed for this discussion. You can start a new one.
Support Staff 2 Posted by Luke Hefson on 12 Jan, 2010 10:24 AM
Hi Joshua,
Thanks for the message. I'm sorry to hear that you are having issues with RapidWeaver, I understand what an inconvenience this may be for you.
Could you please send us a compressed copy of your site file (.rwsw file) so that we can investigate what may be causing this problem?
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
3 Posted by joshuaberry on 12 Jan, 2010 01:09 PM
The file was fine the last time I used it, then the next time I tried
to open it, it was like this.
Thanks,
Joshua Berry
Support Staff 4 Posted by Luke Hefson on 12 Jan, 2010 02:20 PM
Hi Joshua,
Thanks for sending that over. Did you do any custom editing of the site file at any point? Did you open the .rwsw package contents at any time?
We're currently unable to recreate this issue ourselves and have had no other reports of it. Unfortunately if you have lost data inside the .rwsw package you would need to rebuild you project or recover a previous version if possible.
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Nik Fletcher closed this discussion on 22 Jan, 2010 02:58 PM.