Urgent: Strange RW behavior: freezes, crashes, multiplication of content
Robberto Bos
via web
After the latest update (to 4.3.1, build 5683) Rapidweaver
became problematic. Right now this happens:
1. Each time (!) I try to move a page (in one of the websites
mentioned below), RW freezes. Nothing happens anymore, I can only
force quit. No crash report appears...
2. Very often when I try to save the file, RW crashes, and a crash
report follows.
3. And 3 times this strange thing happened (in 2 different
websites): I tried to add a link at the end of the content in an
Accordion. Then in Preview the whole content automatically appeared
3 times on the page: as normal text + as text in the Accordion +
again as normal text.
These 3 problems keep happening when working on 2 websites. And I feel really worried about this, because our business depends on these websites.
Attached:
1. a text file with problem description, what I have tried, info
about my RW + plugins, file sizes, and (from the crash report sent
to Apple): system configuration + details of the problem.
2. rwsw file
Robberto
- Robberto-RW-Crashreport.txt 114.9 KB
- SylFit-nieuwe-website.rwsw.zip 3.7 MB
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Support Staff 2 Posted by Nik Fletcher on 05 Jan, 2010 09:59 AM
Hi Robberto
Thanks for your message. I'm sorry you're having issues. Have you tried the following steps?
http://support.realmacsoftware.com/faqs/rapidweaver/rapidweaver-fix...
Please let me know if I can be of any further assistance.
Kind regards,
Nik
-- Nik Fletcher
Support & QA Manager, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Luke Hefson closed this discussion on 08 Jan, 2010 02:32 PM.