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home page of site not previewing in Rapidweaver 5

Heather Nadelman's Avatar

Heather Nadelman

15 Feb, 2011 12:59 AM via web

I'm upgrading all of my sites to Rapidweaver 5. Everything seems to be going smoothly, save for the home page of this site:

http://www.bordercollie.org

When I attempt to preview the home page of this site, I get the following error:

Exception while exporting site. The page "Home" is empty.

I get the same error when I attempt to preview the page in a browser. Rapidweaver 4 displays with no problems.

Please help. I can't completely cut over to version 5 if I can't view one of my sites. Thanks!

  1. Support Staff 2 Posted by Luke Hefson on 17 Feb, 2011 11:53 AM

    Luke Hefson's Avatar

    Hi Heather,

    Thanks for the message. I'm sorry to hear that you are having issues with RapidWeaver, I understand what an inconvenience this may be for you.

    Are you running any third-party plugins in your project and if so are they all up to date? You can check with the respective plugin developers sites.

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within two business days.

  2. 3 Posted by Heather Nadelman on 17 Feb, 2011 04:04 PM

    Heather Nadelman's Avatar

    I was hoping (assuming) that someone would take a look at my code and make
    some suggestions. You must have a list of known incompatibilities, or
    knowledge about people who have reported similar error messages. After
    waiting all this time for a reply, I had hoped for something more specific
    and more useful.

    On Thu, Feb 17, 2011 at 6:53 AM, Luke Hefson <
    ***@tenderapp.com> wrote:

  3. Support Staff 4 Posted by Nik Fletcher on 17 Feb, 2011 04:22 PM

    Nik Fletcher's Avatar

    Hi Heather

    A large number of third-party plugins have recently been updated - and as we're not the developers of the plugins, it's not always possible for us to know whether third-party plugins are all working correctly. It might be checking that PlusKit (if you're using it) is up to date as that plugin has been known to cause this error message.

    Please let me know if I can be of any further assistance.

    Kind regards,

    Nik

    -- Nik Fletcher

    Support & QA Manager, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  4. 5 Posted by Heather Nadelman on 17 Feb, 2011 05:12 PM

    Heather Nadelman's Avatar

    Hi, Nik:

    I tried upgrading pluskit (which I do use), and it seems to have resolved
    the issue. Thanks for the tip!

    On Thu, Feb 17, 2011 at 11:22 AM, Nik Fletcher <
    ***@tenderapp.com> wrote:

  5. Nik Fletcher closed this discussion on 18 Feb, 2011 09:59 AM.

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