Problem with the LInks

isabelsaat's Avatar

isabelsaat

14 Feb, 2011 07:25 PM via web

Hi, Im working with RW 5, and I have make a website with 17 different pages.
The problem is that I've been having issues with 5 of the 17 links from the menu bar, meaning that for example, when I click the page # 1 button, it takes me to page # 3. I don't know why is this happening and how to fix it.
Could you please help me?

Thank you.

  1. Support Staff 2 Posted by Luke Hefson on 15 Feb, 2011 12:16 PM

    Luke Hefson's Avatar

    Hi there,

    Thanks for the message. I'm sorry to hear that you are having issues with RapidWeaver, I understand what an inconvenience this may be for you.

    Are you experiencing this issue in your live site online or in RapidWeaver's preview?

    If you're experiencing this issue online - could you 'Re-publish All Files' and let us know if the issue persists.

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within two business days.

  2. 3 Posted by isabelsaat on 15 Feb, 2011 02:24 PM

    isabelsaat's Avatar

    Thank you so much for your answer.

    Well, I'm experiencing this issue in the RW's preview. I haven't publish the page yet, because i don't want to have the problem online.

    Should I publish it, to see if the problem persists?
    Or what else could I do?

    Thank you

  3. Support Staff 4 Posted by Luke Hefson on 16 Feb, 2011 09:49 AM

    Luke Hefson's Avatar

    Hi there,

    What version of RapidWeaver 5 are you running? Could you ensure that you're running version 5.0.4 by downloading it from the following link:

    http://www.realmacsoftware.com/rapidweaver/

    If you're still experiencing this issue in 5.0.4 could you send us a compressed copy of your site file (.rwsw file) along with details of which pages/links you have this problem with so that we may further investigate the issue?

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within two business days.

  4. 5 Posted by isabelsaat on 16 Feb, 2011 06:49 PM

    isabelsaat's Avatar

    Hi Luke

    Well... I have installed the update and relaunched RW. Now i'm running the version 5.0.4, but i'm still experiencing this issue.

    I want to attach my .rwsw compressed file to this mail, but it is 13.6MB, and I'm allow to attach files only up to 10MB. What can I do? is there another way I can send you my file?

    Thanks.

  5. Support Staff 6 Posted by Luke Hefson on 17 Feb, 2011 09:23 AM

    Luke Hefson's Avatar

    Hi there,

    Could you perhaps use the http://www.senduit.com/ service to upload the zip and send us over the link to it so that we can take a look?

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within two business days.

  6. Nik Fletcher closed this discussion on 22 Feb, 2011 03:46 PM.

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