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Unable to re-publish web site pages.

Brian Hall

10 Feb, 2011 08:43 PM via web

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Hi, Recently I am having trouble publishing updated pages to my site. I am using Rapid Weaver 5.0.2. When I try to update/re-publish pages to my website, I connect with my host, but the files are not uploading. I get an error message. I have attached the error message. I have searched for the tiff file the error message shows, but can not find it. Anyone have an idea?
Thanks,
Brian

• BrianHall-error.png 31.7 KB

1. Support Staff 2 Posted by Nik Fletcher on 11 Feb, 2011 04:34 PM

   

   Hi Brian

   Thanks for your message. Could you send me the project file you're using so I can try and track it down for you?

   Thanks!

   Nik

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2. 3 Posted by Brian Hall on 11 Feb, 2011 06:33 PM

   

   Thanks or your help.
   Here's the file.
   Brian

   • BCP-Shorty.rwsw.zip 2.3 MB

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3. Support Staff 4 Posted by Luke Hefson on 17 Feb, 2011 10:14 AM

   

   Hi Brian,

   Thanks for the update and apologies for the delayed response, we've been rather snowed-under by support recently!

   I noticed from your project that you are using a third-party plugin (FormLoom). Could you ensure that this plugin is up to date by visiting the YabDab.com site.

   Do you know if your host's have made any recent changes to the server? You might like to take a screenshot of the Publishing Settings window in RapidWeaver and send it over to them to confirm that your credentials are 100% correct.

   Kind regards,

   Luke

   -- Luke Hefson
   

   Support & QA, Realmac Software

   Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within two business days.

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4. Nik Fletcher closed this discussion on 22 Feb, 2011 03:46 PM.

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