error
Dee
via web
Failed to create remote directory 'acupuncture/files/stacks_image_105_1.png - what does this mean? i dont know what i did wrong im trying to upload it through the FTP publisher-
also it says empty username/password
when i am using the right one- PLEASEEE HELP! thanks-
- Quality_Acupuncture.zip 2.5 MB
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Support Staff 2 Posted by Nik Fletcher on 02 Sep, 2010 10:00 AM
Hi Dee
Thanks for your message - I'm sorry you're having issues. Have you tried the following FAQ?
http://support.realmacsoftware.com/faqs/rapidweaver/common-fixes-fo...
You may also want to go to the File menu -> Publishing Settings option and confirm that all your credentials definitely are in the publishing view!
Please let me know if I can be of any further assistance.
Kind regards,
Nik
-- Nik Fletcher
Support & QA Manager, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
3 Posted by deesmith18 on 03 Sep, 2010 01:23 AM
I have tried that site- that exact page actually and its not helping
Sent on the Now Network from my Sprint® BlackBerry
-----Original Message-----
From: "Nik Fletcher" <***@tenderapp.com>
Date: Thu, 02 Sep 2010 06:02:22
To: ***@gmail.com<***@gmail.com>
Subject: Re: error [RapidWeaver]
4 Posted by Dee Smith on 03 Sep, 2010 01:28 AM
its still not working--- i am getting an issue with my stacks images-
the exact message is:
"Failed to create remote directory
'acupuncture/files/stacks_image_25_1.png'"
it goes through and then the image is not there! what should i do? this site
is due up in hours-- dee
On Thu, Sep 2, 2010 at 6:02 AM, Nik Fletcher <
***@tenderapp.com<tender%***@tenderapp.com>
> wrote:
Support Staff 5 Posted by Nik Fletcher on 06 Sep, 2010 10:28 AM
Hi Dee
Thanks for your message. Could you try using another FTP application (such as the free Cyberduck app - http://cyberduck.ch) and confirm that your FTP credentials are correct? You may also want to try Exporting your RapidWeaver site (via the File menu -> Export Site option) and uploading it manually via Cyberduck to confirm that you are able to FTP to the location you need to upload the site to.
Please let me know if I can be of any further assistance.
Kind regards,
Nik
-- Nik Fletcher
Support & QA Manager, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Nik Fletcher closed this discussion on 09 Sep, 2010 10:04 AM.