Contact Form - Attachment File

Mitch's Avatar

Mitch

26 Aug, 2010 09:45 PM via web

Hello,
I have currently a problem with the Classic Contact Page. I add the option to attach a file. This option is completly optional. However, it seems that to send me a message, it is compulsory to attach a file. I check on Rapidweaver that the Attached File field was not a required one. If I remove the attachment option, the contact form works well.
Thanks for your help
Mitch
To see an example of what I'm saying : http://www.scoutconnection.org/en/page6/page6.php

  1. Support Staff 2 Posted by Luke Hefson on 01 Sep, 2010 12:46 PM

    Luke Hefson's Avatar

    Hi Mitch,

    Thanks for the message. I'm sorry to hear that you are having issues with RapidWeaver, I understand what an inconvenience this may be for you.

    What version of RapidWeaver are you currently running? Could you ensure that you are running RapidWeaver 4.4.2 (the most recent version) by downloading it here:

    http://www.realmacsoftware.com/downloads/

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  2. Nik Fletcher closed this discussion on 06 Sep, 2010 07:53 AM.

  3. Ben & Mitch' Scout Connection re-opened this discussion on 07 Sep, 2010 11:52 AM

  4. 3 Posted by Ben & Mitch' Scout Connection on 07 Sep, 2010 11:52 AM

    Ben & Mitch' Scout Connection's Avatar

    Hello,
    I have downloaded the last version of RW but the problem does not change.
    Thanks for your help
    Michel

    2010/9/1 Luke Hefson <
    ***@tenderapp.com<tender%***@tenderapp.com>
    >

  5. Support Staff 4 Posted by Nik Fletcher on 07 Sep, 2010 12:55 PM

    Nik Fletcher's Avatar

    HI Michel

    If you choose the 'File' menu -> "Re-Publish All Files" option, does this not correct the issue?

    Thanks

    Nik

  6. 5 Posted by Ben & Mitch' Scout Connection on 07 Sep, 2010 01:22 PM

    Ben & Mitch' Scout Connection's Avatar

    I have already republished all files
    Best
    Michel

    2010/9/7 Nik Fletcher <
    ***@tenderapp.com<tender%***@tenderapp.com>
    >

  7. Support Staff 6 Posted by Nik Fletcher on 07 Sep, 2010 01:44 PM

    Nik Fletcher's Avatar

    Hi Mitch

    We'll continue to look into the issue - I'm in the process of setting up a test site to look into this.

    Thanks!

    Nik

  8. Nik Fletcher closed this discussion on 09 Sep, 2010 10:04 AM.

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