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timswisher

11 Aug, 2010 07:46 PM via web

Hello, I just purchased a upgrade for 2 computers and I'm wondering what to do next? Do I copy the files from the original computer and put it on this one,or what? Thanks, Tim

  1. Support Staff 2 Posted by Luke Hefson on 12 Aug, 2010 08:32 AM

    Luke Hefson's Avatar

    Hi Tim,

    Thanks for the message. Firstly ensure that both machines are running the latest version for the OS.

    RapidWeaver can be downloaded at any time here:

    http://www.realmacsoftware.com/downloads/

    Then, to move your projects across you will need to locate and copy across your site files which will have an extension of .rwsw. You may also want to take a look at the following FAQ on moving projects:

    http://support.realmacsoftware.com/faqs/rapidweaver/moving-a-rapidweaver-project-from-one-system-to-another

    Please let me know if I can be of any further assistance.

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  2. Luke Hefson closed this discussion on 12 Aug, 2010 08:32 AM.

  3. timswisher re-opened this discussion on 12 Aug, 2010 06:58 PM

  4. 3 Posted by timswisher on 12 Aug, 2010 06:58 PM

    timswisher's Avatar

    Luke, I can't seem to find a specific file extension .rsws. I can find the html files that make up the web site though. I have them on a flash drive. Please inform. Thanks, Tim

    Tim Swisher, MHR, LMHP, LADC
    Certified Analytic (Jungian) Psychotherapist
    Burlington Place,
    1004 Farnam, Suite 204
    Omaha, NE 68102
    402-390-6044
    ***@aol.com
    omahafriendsofjung.com

    -----Original Message-----
    From: Luke Hefson <***@tenderapp.com>
    To: ***@aol.com <***@aol.com>
    Sent: Thu, Aug 12, 2010 3:34 am
    Subject: Re: 2 computers [RapidWeaver]

  5. Support Staff 4 Posted by Luke Hefson on 13 Aug, 2010 09:41 AM

    Luke Hefson's Avatar

    Hi Tim,

    I would suggest using Mac OS X Spotlight or the Finder to search for:

    .rwsw

    ...to locate your original project file 'bundle' as this is needed to work on your project in RapidWeaver (it's not possible to open the HTML files directly in RapidWeaver).

    Please let me know if I can be of any further assistance.

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  6. 5 Posted by timswisher on 13 Aug, 2010 04:21 PM

    timswisher's Avatar

    luke, I had tried that before I wrote you. Any other ideas? Tim

    Tim Swisher, MHR, LMHP, LADC
    Certified Analytic (Jungian) Psychotherapist
    Burlington Place,
    1004 Farnam, Suite 204
    Omaha, NE 68102
    402-390-6044
    ***@aol.com
    omahafriendsofjung.com

    -----Original Message-----
    From: Luke Hefson <***@tenderapp.com>
    To: ***@aol.com <***@aol.com>
    Sent: Fri, Aug 13, 2010 4:43 am
    Subject: Re: 2 computers [RapidWeaver]

  7. Support Staff 6 Posted by Luke Hefson on 16 Aug, 2010 01:15 PM

    Luke Hefson's Avatar

    Hi Tim,

    Thanks for the update. What Mac OS X are you on and what version of RapidWeaver are you running? If you're running RapidWeaver version 3.6.7 (for Tiger) your RapidWeaver project files will have an extension of .rw3.

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  8. 7 Posted by timswisher on 16 Aug, 2010 01:23 PM

    timswisher's Avatar

    Luke, I'm running 10.5.8. Tim

    Tim Swisher, MHR, LMHP, LADC
    Certified Analytic (Jungian) Psychotherapist
    Burlington Place,
    1004 Farnam, Suite 204
    Omaha, NE 68102
    402-390-6044
    ***@aol.com
    omahafriendsofjung.com

    -----Original Message-----
    From: Luke Hefson <***@tenderapp.com>
    To: ***@aol.com <***@aol.com>
    Sent: Mon, Aug 16, 2010 8:17 am
    Subject: Re: 2 computers [RapidWeaver]

  9. Support Staff 8 Posted by Luke Hefson on 16 Aug, 2010 01:32 PM

    Luke Hefson's Avatar

    Hi Tim,

    What version of RapidWeaver are you running? As RapidWeaver 3.6 project files have an extension of .rw3 as opposed to the .rwsw extension of RapidWeaver 4.x project files.

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  10. Nik Fletcher closed this discussion on 19 Aug, 2010 02:40 PM.

  11. timswisher re-opened this discussion on 02 Sep, 2010 05:04 PM

  12. 9 Posted by timswisher on 02 Sep, 2010 05:04 PM

    timswisher's Avatar

    Luke, I'm just now getting back to the issue at hand. I have RW 4.4.2. What do I do when I find the files? And how do I load them on the other computer? Thanks, Tim

  13. Support Staff 10 Posted by Luke Hefson on 06 Sep, 2010 02:30 PM

    Luke Hefson's Avatar

    Hi Tim,

    If you are running RapidWeaver 4.4.2 on both machines you should be able to locate the .rwsw project files and copy and move them between machines.

    Please let me know if I can be of any further assistance.

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  14. Luke Hefson closed this discussion on 06 Sep, 2010 02:30 PM.

  15. timswisher re-opened this discussion on 15 Sep, 2010 02:12 PM

  16. 11 Posted by timswisher on 15 Sep, 2010 02:12 PM

    timswisher's Avatar

    Hi Luke, how to I proceed once I have to files sent to the other computer-how do I install them on to the new copy of RW? Thanks, Tim

    Tim Swisher, MHR, LMHP, LADC
    Certified Analytic (Jungian) Psychotherapist
    Burlington Place,
    1004 Farnam, Suite 204
    Omaha, NE 68102
    402-390-6044
    ***@aol.com
    omahafriendsofjung.com

    -----Original Message-----
    From: Luke Hefson <***@tenderapp.com>
    To: ***@aol.com <***@aol.com>
    Sent: Mon, Aug 16, 2010 8:17 am
    Subject: Re: 2 computers [RapidWeaver]

  17. Support Staff 12 Posted by Luke Hefson on 15 Sep, 2010 02:18 PM

    Luke Hefson's Avatar

    Hi Tim,

    If you download and install RapidWeaver on your new machine, you should simply be able to launch your previous project files in RapidWeaver by double clicking on them in the Finder.

    Please let me know if I can be of any further assistance.

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  18. Luke Hefson closed this discussion on 15 Sep, 2010 02:18 PM.

  19. timswisher re-opened this discussion on 16 Sep, 2010 05:03 PM

  20. 13 Posted by timswisher on 16 Sep, 2010 05:03 PM

    timswisher's Avatar

    Hi Luke, as far as I know I have everything on this computer but when I open RW and open recent projects it is empty. When I open "Open" I'm not sure what I should be looking for? Can you give me step by step instructions on how to load the RW program? Thanks, Tim

    Tim Swisher, MHR, LMHP, LADC
    Certified Analytic (Jungian) Psychotherapist
    Burlington Place,
    1004 Farnam, Suite 204
    Omaha, NE 68102
    402-390-6044
    ***@aol.com
    omahafriendsofjung.com

    -----Original Message-----
    From: Luke Hefson <***@tenderapp.com>
    To: ***@aol.com <***@aol.com>
    Sent: Wed, Sep 15, 2010 9:20 am
    Subject: Re: 2 computers [RapidWeaver]

  21. Support Staff 14 Posted by Luke Hefson on 17 Sep, 2010 09:14 AM

    Luke Hefson's Avatar

    Hi Tim,

    As RapidWeaver project files can only be opened in RapidWeaver, I would suggest using Mac OS X 'Spotlight' to locate your project files by entering the .rwsw extension into Spotlight. Then double click on the project file to launch it in RapidWeaver.

    Please let me know if I can be of any further assistance.

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  22. Luke Hefson closed this discussion on 17 Sep, 2010 09:14 AM.

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