Publishing to Godaddy
Mike
via web
I am having trouble publishing to my server on godaddy. I have read the thread of the other person having the same issue yet trying everything discussed, I still run into the same issue. I am new at this so it is very possible that I am looking over something very simple.
Attached is a screen shot of the error that I am getting. I re-setup the site with no images and using a purchased theme CADrawer, I have tried publishing with a standard theme as well and get the same error (minus it saying CADrawer).
Screen_shot_2010-03-13_at_8.18.16_AM.png
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Support Staff 2 Posted by Luke Hefson on 15 Mar, 2010 10:40 AM
Hi Mike,
Thanks for the message. I'm sorry to hear that you are having issues with RapidWeaver, I understand what an inconvenience this may be for you.
Have you double checked your publishing credentials with GoDaddy? As this is the number one cause of issues that users often have with publishing. Have you had a chance to go through the steps in the following link:
http://support.realmacsoftware.com/faqs/rapidweaver/common-fixes-for-ftp-publishing-issues
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
3 Posted by Mike Huggins on 17 Mar, 2010 04:25 PM
Attached are screen shots of the failed upload and settings I have. Please direct me if you see anything that is not right. I can provide you with more screen shots and/or other info, please do not hesitate if need be.
I really do like your program and look forward to learning it and using it.
Any help will be greatly appreciated,
Mike Huggins
***@gmail.com
the glo company LLC
www.glowash.com
Support Staff 4 Posted by Luke Hefson on 17 Mar, 2010 04:52 PM
Hi Mike,
Thanks for sending those over. I noticed from your:
-03-17_at_10.18.55_AM.png
...screenshot that you have left the Path field blank. I was under the impression from other GoDaddy customers that I have spoken with in the past that the Path should be:
'/' (a forward-slash without the quotation marks)
Could you confirm with GoDaddy what your path should be?
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
5 Posted by Mike Huggins on 18 Mar, 2010 07:55 PM
Thank you,
Mike Huggins
***@gmail.com
the glo company LLC
www.glowash.com
Support Staff 6 Posted by Luke Hefson on 19 Mar, 2010 11:05 AM
Glad to hear you're back on track!
Please let me know if I can be of any further assistance.
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Luke Hefson closed this discussion on 19 Mar, 2010 11:05 AM.