Rapidweaver hangs/crashes routinely after publishing

Doug Meyer's Avatar

Doug Meyer

12 Mar, 2010 07:32 PM via web

This has been a persistent problem:

Although I am able to save changes and publish the site, upon completion I will return to RW only to fin the status" finished exporting ....". The application is non-responsive at this point, and I must force-quit the app.

Has anyone else experience this behavior or does the RW staff have any suggestions?

Thanks!

Doug.

  1. Support Staff 2 Posted by Luke Hefson on 15 Mar, 2010 09:56 AM

    Luke Hefson's Avatar

    Hi Doug,

    Thanks for the message. I'm sorry to hear that you are having issues with RapidWeaver, I understand what an inconvenience this may be for you.

    What version of RapidWeaver are you running and do you have any third-party plugins installed - if so are they all up to date?

    To help us further investigate your issue, we'd appreciate it if you could quickly run though the steps in the following link and let us know if you are still encountering problems:

    http://support.realmacsoftware.com/faqs/rapidweaver/rapidweaver-fixes-for-common-issues

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  2. Nik Fletcher closed this discussion on 22 Mar, 2010 03:28 PM.

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