Home → RapidWeaver →

FTP Publishing error

Sebastian Morrison

12 Mar, 2010 10:01 AM via web

Admin Functions

• Edit
• Remove

Hi,
I've published and updated one site without problems already so I'm a little bemused by this:
When I go to publish my new site I get this error message: Failed to create remote directory 'apple-touch-icon.png'
I've been to my hosting company to check I've got the correct details for the publishing dialog and they are correct.
What could be causing this?
I'm using
OSX 10.5.8
RW 4.3.1 (5683)
RWSW file is 3.4mb
I have no plug-ins
I've been through the help forum and done as suggested (repair disk permissions etc)
Still no joy.
Help!

• Rapidweaver_stall.tiff 114.8 KB
• Rapidweaver_stall.tiff 114.8 KB

1. Support Staff 2 Posted by Luke Hefson on 12 Mar, 2010 11:42 AM

   

   Hi Sebastian,

   Thanks for the message. I'm sorry to hear that you are having issues with RapidWeaver, I understand what an inconvenience this may be for you.

   Could you double check your Path credentials with your hosts as this is the number one cause of publishing issues for most RapidWeaver users.

   If you are still experiencing issues could you send us a compressed copy of your site file (.rwsw file) so that we may further investigate the issue?

   Kind regards,

   Luke

   -- Luke Hefson
   

   Support & QA, Realmac Software

   Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

   Admin Functions

   • Edit
   • Remove

2. Nik Fletcher closed this discussion on 18 Mar, 2010 10:24 AM.

Comments are currently closed for this discussion. You can start a new one.