Home → RapidWeaver →

Unable to export or publish

Mike

12 Mar, 2010 12:59 AM via web

Admin Functions

• Edit
• Remove

I am unable to export or publish the website I made with rapidweaver. When i attempt to do either of the two rapidweaver's memory usage goes wild and fails to compete the task. I went ahead and did a screen recording of it viewable at http://gallery.me.com/lochtefeld/100015
I also ran capture data when i tried publishing a separate time than the video but same problem reoccured so hopefully it provides something useful. It was barely over the attached file size limit so you can find it here http://files.me.com/lochtefeld/t0ev5s

1. Support Staff 2 Posted by Luke Hefson on 12 Mar, 2010 10:20 AM

   

   Hi Mike,

   Thanks for the message. I'm sorry to hear that you are having issues with RapidWeaver, I understand what an inconvenience this may be for you.

   How large is your project file? Does it use many third-party plugins and are they all up to date?

   To help us further investigate your issue, we'd appreciate it if you could quickly run though the steps in the following link and let us know if you are still encountering problems:

   http://support.realmacsoftware.com/faqs/rapidweaver/rapidweaver-fixes-for-common-issues

   Kind regards,

   Luke

   -- Luke Hefson
   

   Support & QA, Realmac Software

   Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

   Admin Functions

   • Edit
   • Remove

2. Nik Fletcher closed this discussion on 17 Mar, 2010 11:37 AM.

Comments are currently closed for this discussion. You can start a new one.