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Marissa

10 Mar, 2010 09:33 PM via web

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I am having problems publishing my site. I have read through all the trouble shooting and faqs and still have not found a solution. I am using 3.6 version and hosting with bluehost.com. Are you familiar with any complications in this past with this host and information exchange between bluehost and rapidweaver publishing? I am at a loss for what step to take next to publish my site.

1. Support Staff 2 Posted by Luke Hefson on 11 Mar, 2010 10:25 AM

   

   Hi Marrisa,

   Thanks for the message. I'm sorry to hear that you are having issues with RapidWeaver, I understand what an inconvenience this may be for you.

   We're not a aware of any particular issue with Bluehost. Have you had a chance to take a look at the following FTP faq?

   http://support.realmacsoftware.com/faqs/rapidweaver/common-fixes-for-ftp-publishing-issues

   If you are still experiencing issues could you send us a compressed copy of your site file (.rw3 file) so that we may further investigate the issue?

   Kind regards,

   Luke

   -- Luke Hefson
   

   Support & QA, Realmac Software

   Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

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2. Nik Fletcher closed this discussion on 16 Mar, 2010 11:07 AM.

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