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mgrego2's Avatar

mgrego2

18 Feb, 2011 03:25 PM via web

Hello,

After snapping an image, I am dragging the graphic from the Little Snapper library to MacJournal. It works fine except that the dragged image appears to be a .tiff file and WordPress appears not to like .tiff files. There doesn't seem to be a way to change the format in preferences. Short of exporting the image and importing it into my document, is there a way to change the default format for dragged images?

Thanks.

  1. Support Staff 2 Posted by Nik Fletcher on 18 Feb, 2011 03:32 PM

    Nik Fletcher's Avatar

    Hi there

    LittleSnapper only exports TIFF images if the original capture was a TIFF. By default, all screenshots are PNGs, whilst webpages are JPEGs. If you drag to the desktop, are images still output as PNG?

    Thanks

    Nik

  2. 3 Posted by Matt Gregory on 18 Feb, 2011 03:42 PM

    Matt Gregory's Avatar

    If I drag it to the desktop, it is a PNG. The snaps I'm taking are images
    from webpages in Safari.

    On Fri, Feb 18, 2011 at 10:32 AM, Nik Fletcher <
    ***@tenderapp.com> wrote:

  3. 4 Posted by ash on 25 Feb, 2011 04:36 AM

    ash's Avatar

    Hi Matt,

    Thanks for your message. I've tried snapping a bunch of pics from Safari and they are all coming out as PNGs when I drag them out of LittleSnapper into any other form or to the desktop. Which version of LittleSnapper are you using?

    Kind regards,

    Ash,

    Realmac Software Support

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  4. ash closed this discussion on 25 Feb, 2011 04:36 AM.

  5. Matt Gregory re-opened this discussion on 25 Feb, 2011 04:42 AM

  6. 5 Posted by Matt Gregory on 25 Feb, 2011 04:42 AM

    Matt Gregory's Avatar

    Hi Ash,

    It shows as: Version 1.7.1 (12347)

    Regards,

    Matt

    On Thu, Feb 24, 2011 at 11:36 PM, ash <
    ***@tenderapp.com> wrote:

  7. Support Staff 6 Posted by Nik Fletcher on 25 Feb, 2011 04:48 PM

    Nik Fletcher's Avatar

    Hi Matt

    So your workflow is to drag to MacJournal first? I'll take a look there as that might be the cause :) If you could try dragging out a PNG from LittleSnapper to the desktop and then to MacJournal does that fix the issue?

    Thanks!

    Nik

  8. Nik Fletcher closed this discussion on 16 Mar, 2011 04:55 PM.

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