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LittleSnapper not saving screenshots

Manfred

03 Feb, 2011 02:09 PM via web

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I have LittleSnapper 1.7 (12267) on a MacBook Air. Regardless of how I attempt to snap a screenshot (full or partial), I see the application flash and indicate by the snapping sound that the image has been captured. However, there is never any display of the images in the Library. I have tried the various options in the Preferences to show the Library or the application after a screenshot has been taken, but those don't function either. It is as if LittleSnapper doesn't save the screenshot. Anything I could try?
PS will install on my iMac and MacBook Pro later on to see whether the behaviour there is similar.
Thanks!
Manfred

1. Support Staff 2 Posted by Nik Fletcher on 03 Feb, 2011 02:59 PM

   

   Hi Manfred

   Thanks for your message. Try this build!

   http://littlesnapper-betas.s3.amazonaws.com/littlesnapper_171b1.zip

   Thanks!

   Nik

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2. 3 Posted by Lowell on 03 Feb, 2011 05:13 PM

   

   I have same problem as Manfred. Everything looks, clicks, but the end result is nothing is added to the Library. I've tried both full screen and area clips. I have default folder X & keycue but do not have them running.

   I have Skitch installed and it works fine but I'm not happy of their new free version with limited functionality. The purchase is a monthly subscription fee with all sorts of social media features I do not want. Skitch has just destroyed a great and simple app.

   I've tried the build you gave to Manfred and nothing changed - clipping still doesn't work.

   Thanks,
   Lowell

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3. 4 Posted by Manfred on 03 Feb, 2011 07:03 PM

   

   The new build is working for me now. Thanks very much for the quick response.

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4. 5 Posted by manfred on 03 Feb, 2011 09:01 PM

   

   Hi Nik,

   thanks very much for your prompt response. The new build works.

   Regards,
   Manfred

   On Thu, Feb 3, 2011 at 4:59 PM, Nik Fletcher <
   ***@tenderapp.com<tender%***@tenderapp.com>
   > wrote:

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5. 6 Posted by ash on 04 Feb, 2011 06:59 AM

   

   Hi Manfred,

   Thanks for letting us know the problem was fixed, we appreciate that!

   Kind regards,

   Ash,

   Realmac Software Support

   Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

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6. ash closed this discussion on 04 Feb, 2011 06:59 AM.

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