Bookmarklet
Just installed 10.6.4 this morning and then LittleSnapper 1.6.1.
When I attempt to drag a Bookmarklet (from http://www.realmacsoftware.com/littlesnapper/bookmarklet/) to Safari's book mark bar, they won't "stick." Tried dragging to desktop and they won't stick there either (the first time). Later I was able to get the Open in to the desktop.
After several attempts Safari accepted the Save to Bookmarklet.
You seeing the same behavior?
Thanks
Bob
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Support Staff 2 Posted by Nik Fletcher on 17 Jun, 2010 08:23 AM
Hi Bob
We are seeing this issue and looking into it. It seems to be an issue with Safari, however we're looking into ways around this! Our previous internal builds of the bookmarklet were working fine so we're not sure what's going on with the final release!
Please let me know if I can be of any further assistance.
Kind regards,
Nik
-- Nik Fletcher
Support & QA Manager, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
3 Posted by djames42 on 18 Jun, 2010 04:39 PM
I'm also seeing a new issue after having upgraded to 10.6.4 this morning: my existing snaps are unaffected, but new snaps are now unable to be opened with an external editor ("An error occurred while trying to view the source / If the problem persists, try restarting LittleSnapper" appears; restarting has no affect). Also, after applying a couple of annotations to my image (an arrow and text caption), the icon in the browser is now a generic blank page.
I was able to open the library and snap bundles and view my .png file just fine, but of course I do not see my annotations.
ETA: I've just noticed that a snap I took of a Mac OS app was just fine. The image that failed (and I've just tried this a second time to verify) was created by snapping a Firefox window running inside of Parallels 5 in Coherence mode. Predictably, snaps of other windows in Parallels also failed. Switching from Coherence to Windowed mode sort-of solves the problem, although since that snaps my entire virtual machine view, I'll have to crop out everything other than the single application I'm trying to SNAP.
Support Staff 4 Posted by Nik Fletcher on 21 Jun, 2010 10:33 AM
Hi there
Thanks for your message. We'll look into the issue: is it explicitly with images taken in Coherance mode in Parallels 5? If so, it's possible that the way that Parallels displays the window is causing some issue with LittleSnapper's capture engine. Whilst I can't say when we'll be able to resolve this issue (this is the only report of the issue so far) we're looking into it for the next LittleSnapper update.
Kind Regards,
Nik
5 Posted by rtebiz on 21 Jun, 2010 11:01 AM
Followup on the bookmarklet issue:
Don't know if it means anything but the LittleSnapper Javascript seen in LaunchBar's Index is colored red.
Support Staff 6 Posted by Nik Fletcher on 21 Jun, 2010 11:16 AM
Hi there
Thanks for your message. I'm not familiar with why LaunchBar would mark the JS as red, however we've confirmed in testing that it's working correctly.
Are you still experiencing issues?
Thanks!
Nik
7 Posted by rtebiz on 21 Jun, 2010 11:25 AM
Eventually I got both (Open and Save) bookmarklets installed. But my system thinks there's something curious.
Anyway I just tested both bookmarklets and they seem to work fine in Safari
Support Staff 8 Posted by Nik Fletcher on 21 Jun, 2010 12:33 PM
Thanks for the update. Please let me know if I can be of any further assistance.
Kind regards,
Nik
-- Nik Fletcher
Support & QA Manager, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Nik Fletcher closed this discussion on 25 Jun, 2010 12:50 PM.