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Shortcuts aren't editable in LittleSnapper

brandonpittman

15 Mar, 2010 09:10 AM via web

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I can't edit the global shortcuts. Not sure when this started, but the buttons just say click to record shortcut, but when trying to add one, I get a text box that just says "alert." Thought I got rid of all the support files and reinstalled the app, but the problem persists.

Any idea what's going on?

1. Support Staff 2 Posted by Nik Fletcher on 15 Mar, 2010 09:27 AM

   

   Hi Brandon

   Which version of LittleSnapper are you using?

   Thanks!

   Nik

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2. 3 Posted by Brandon Pittman on 15 Mar, 2010 09:36 AM

   

   1.5.3

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3. Support Staff 4 Posted by Nik Fletcher on 15 Mar, 2010 09:53 AM

   

   Hi Brandon

   As we're getting an update ready to ship (version 1.6) could you give the latest beta of that a go, and let me know if you're still experiencing issues?

   http://www.realmacsoftware.com/forums/index.php/forums/viewthread/3...

   Thanks!

   Nik

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4. 5 Posted by Brandon Pittman on 15 Mar, 2010 09:57 AM

   

   Nope, didn't fix it. Same problem.

   -brandon

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5. Support Staff 6 Posted by Nik Fletcher on 15 Mar, 2010 10:15 AM

   

   Hi Brandon

   Which keyboard shortcut are you changing? And on which version of Mac OS X? It'd also be really helpful to know the keyboard shortcut you're trying to set.

   Thanks!

   Nik

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6. 7 Posted by brandonpittman on 15 Mar, 2010 10:24 AM

   

   And I'm on the latest Snow Leopard. Sorry.

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7. 8 Posted by brandonpittman on 15 Mar, 2010 10:27 AM

   

   Mainly the ⌘⌥1 "snap site" one. It conflicts with iTunes. I'd be happy just to delete it, but that doesn't work.

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8. Support Staff 9 Posted by Nik Fletcher on 15 Mar, 2010 01:47 PM

   

   Hi Brandon

   If you reset the shortcuts - and then change just the Snap Current webpage, does this issue occur? I'm wondering whether there's an issue when all the shortcuts are empty.

   Thanks!

   Nik

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9. 10 Posted by brandonpittman on 15 Mar, 2010 02:00 PM

   

   Yes. It persists. It doesn't display tr shorcuts on the buttons even.
   Even after resets. And reinstall.

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10. Support Staff 11 Posted by Nik Fletcher on 15 Mar, 2010 04:23 PM

    

    Hi Brandon

    Thanks for this. We're continuing to look into it. We've just published Beta 5. If you could confirm the keyboard shortcut items aren't working in this build also, it'd be appreciated.

    http://www.realmacsoftware.com/forums/index.php/forums/viewthread/3...

    Thanks!

    Nik

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11. Nik Fletcher closed this discussion on 22 Mar, 2010 03:28 PM.

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