Data lose when uploading images
Kip
via web
I noticed an annoying bug when uploading images. I had two images selected and typed in a description for both images at the same time. After I uploaded the two images the description disappeared in both LittleSnapper and on Ember. All the other information besides the description remained.
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Support Staff 2 Posted by Luke Hefson on 11 Mar, 2010 10:39 AM
Hi Kip,
Thanks for the message. I'm sorry to hear that you are having issues with LittleSnapper, I understand what an inconvenience this may be for you.
Could you download and install the LittleSnapper 1.6 Beta 4 from the following link:
http://www.realmacsoftware.com/forums/index.php/forums/viewthread/32033/
Does this resolve the issue?
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
3 Posted by Kip Vaughan on 11 Mar, 2010 06:58 PM
Unfortunately I can't install beta software on this machine as it is a
work computer. As long as you are aware of it and think you might have a
fix for it then that's great.
Kip
Support Staff 4 Posted by Luke Hefson on 12 Mar, 2010 02:30 PM
Hi Kip,
I'm unable to replicate this issue in either 1.5.3 or the newest Beta. When LittleSnapper 1.6 GM is released could you let us know if you are still experiencing the issue.
In addition you might also like to run through the following steps:
http://support.realmacsoftware.com/faqs/littlesnapper/littlesnapper-common-fixes-for-common-issues
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
5 Posted by Kip Vaughan on 13 Mar, 2010 02:16 AM
Sure thing.
Luke Hefson closed this discussion on 15 Mar, 2010 12:01 PM.