LS acting strange since Snow Leopard update
After upgrading to 1.5.3 Little Snapper, I no longer have the little icon in the menu bar. I have no idea how to capture web pages now.
Before I lost the menu bar icon, LS wasn't actually snapping the webpage I was on, but either the one before it or just a blank page. It crashes alot too, and even if it didn't crash, whenever I restart my Mac Pro, I get a window that says Little Snapper crashed.
LS is useless under these conditions for me. Anybody else experience problems with upgrade to LS or Snow Leopard?
Thanks!
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Support Staff 2 Posted by Nik Fletcher on 04 Jan, 2010 11:30 AM
Hi There
Thanks for your message. With the most recent LittleSnapper update, we changed the behaviour of the menu item:
http://realmacsoftware.com/blog/index_files/about-littlesnapper-men...
It requires a small change in your user account settings, however will allow you to use LittleSnapper to capture pages without the main application running.
Please let me know if I can be of any further assistance.
Kind regards,
Nik
-- Nik Fletcher
Support & QA Manager, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Luke Hefson closed this discussion on 08 Jan, 2010 02:32 PM.
nolafilms re-opened this discussion on 23 Nov, 2011 04:37 PM
3 Posted by nolafilms on 23 Nov, 2011 04:37 PM
Just tried to install LS on my new iMac, running lion latest . . .I keep
getting the library upgrade box followed by a failed attempt to make a
library. Help!
photos attached
On Sun, Jan 3, 2010 at 6:43 PM, Realmac Software <
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> Hello nolafilms!
>
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> In the meantime, you may find the following articles in our Knowledge Base
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>
> - "Which version of RapidWeaver can I run?" at
> http://support.realmacsoftware.com/faqs/rapidweaver/rapidweaver-versions-and-mac-os-x
>
> - "Getting Started with LittleSnapper 1.5" at
> http://support.realmacsoftware.com/faqs/littlesnapper-video-tutorials/getting-started-with-littlesnapper-15
>
>
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Support Staff 4 Posted by Karn Broad on 24 Nov, 2011 06:20 AM
Hi,
Thanks for the message, sorry you are having trouble.
Where has your library file been stored, it it's standard location?
Kind regards,
Karn.
-- Karn Broad
Support, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
5 Posted by nolafilms on 24 Nov, 2011 09:32 PM
hi!
I have an iMac with an ssd drive and a 2nd internal drive - all system and
apps on sad, everything else on 2nd drive - where should the library be and
what is it called?
thanks!
phin
Support Staff 6 Posted by Karn Broad on 24 Nov, 2011 10:46 PM
Hi,
Thanks for the message, sorry you are having trouble.
In Finder, look in the Go menu and choose Go To Folder.
Paste this in the dialogue
~/Library/Application Support/LittleSnapper/
and it should take you right to the support folder with the library in it, unless you have chose at some point to move it (you have that choice in the preferences).
Kind regards,
Karn.
-- Karn Broad
Support, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Support Staff 7 Posted by Karn Broad on 08 Dec, 2011 01:55 PM
Hi there,
Just a follow up hoping things are OK for you, if they are and you got it sorted, no need to reply, but please do let us know if we can still help.
Kind regards,
Karn.
-- Karn Broad
Support, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Karn Broad closed this discussion on 08 Dec, 2011 01:55 PM.