Contact page not working

todd's Avatar

todd

26 Aug, 2009 01:05 AM via web

I can't get the contact page to work. When I send an email from it, the page just reloads. I don't get any errors or confirmations.

I went through the knowledge base fixes.
My host, Startlogic, does support PHP
I've tried several emails.
XML is off
Spam filter is off
I've tried off and on with 'send email using your email address' checkbox
I'm on a Linux server but also tried on and off 'Define email address in PHP mail script'
I've talked with tech support and this is something she wrote:
"You have to use SendMail or the PHP mail() function to send the e-mails through .php scripts. Path to SendMail :/usr/sbin/sendmail"

My URL is: http://www.kiskivalleyag.org/MeetandContact/MeetandContact/PT.php

Any ideas?

  1. Support Staff 2 Posted by Luke Hefson on 26 Aug, 2009 01:00 PM

    Luke Hefson's Avatar

    Hi Todd,

    I’ve just taken a look at your contact form and it would appear that your host does not have PHP sessions enabled correctly. Sessions are simply a way of carrying information between webpages. We use them for the confirmation messages as well as spam protection.

    Would you mind emailing your host explaining that the PHP session on your contact form page is not working as it should. They will understand what this means and hopefully provide a solution.

    Please let me know if I can be of any further assistance.

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  2. Luke Hefson closed this discussion on 26 Aug, 2009 01:00 PM.

  3. todd re-opened this discussion on 26 Aug, 2009 03:43 PM

  4. 3 Posted by todd on 26 Aug, 2009 03:43 PM

    todd's Avatar

    That fixed it. Thanks!

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