Cant activate EventBox
Trying to register eventbox just after reinstalling it onto my
Mac though it keeps telling me my serial number is invalid, have
double and triple checked all the information is correct but still
no luck!
Im guessing it could have something to do with the redirection of
the old website to the new one after the acquisition.
Please Help!
Thanks and all the best
Tom
Comments are currently closed for this discussion. You can start a new one.
Support Staff 2 Posted by Luke Hefson on 07 Oct, 2009 08:46 AM
Hi Tom,
Thanks for the message. I'm sorry to hear that you are having issues with Socialite (previously known as EventBox), I understand what an inconvenience this may be for you.
Because of the process of Realmac acquiring EventBox some of the activation servers are offline. Apologies for this. To resolve the issue download and install the 1.0 Beta from the following link:
http://twitter.com/socialiteapp/status/4655962060
You will not need to activate the Beta with your previous serial as we will be emailing you a new registration as soon as the final build is released.
Please let me know if I can be of any further assistance.
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Luke Hefson closed this discussion on 07 Oct, 2009 08:46 AM.
tomhut101 re-opened this discussion on 07 Oct, 2009 12:41 PM
3 Posted by tomhut101 on 07 Oct, 2009 12:41 PM
Thanks for the quick reply Luke.
I got my old build working by moving the preferences plist file and Application Support files back from a backup, but will take your advice and throw the beta 1 build on both my machine.
Take it easy
Tom