AccountMigrated with YouTube uploader
Hi,
When I try to authorize my YT account Courier says AccountMigrated.
The information is entered correctly. I double-checked, the pass is correct.
I added a screenshot, don't know if that's really helpful for you.
Thanks
Screen_shot_2010-08-31_at_21.10.35.png
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Support Staff 2 Posted by Nik Fletcher on 31 Aug, 2010 07:56 PM
Hi Zettt
Thanks for your message. The "Account Migrated' warning is shown when you need to log in with the Google Account identified with the YouTube account, not the YouTube username, in order to sign in. Normally this is a Gmail or Google Apps email address. Are you using that?
Thanks!
Nik
3 Posted by zettt on 31 Aug, 2010 08:56 PM
Maybe...I have no idea. Where do I see that?
4 Posted by zettt on 31 Aug, 2010 09:05 PM
OK. YT says my account is linked to my Google Account. At least there's an option to unlink them. I tried my Google Account email address.
Support Staff 5 Posted by Luke Hefson on 01 Sep, 2010 09:19 AM
Hi Zettt,
Thanks for the update. Were you then able to authenticate the YouTube plugin with your Google credentials?
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
6 Posted by zettt on 01 Sep, 2010 11:13 AM
Hi Luke,
Not really. I tried almost all combinations I could think of. All I got was you can't login blablabla. Neither one did work:
zettt1981 AT gmail.com
zettt1981 AT googlemail.com
zettt1981
Those are my usual logins for either Google or YouTube.
Kind regards,
Zettt
Support Staff 7 Posted by Luke Hefson on 01 Sep, 2010 11:18 AM
Hi Zettt,
Could you send us over a screenshot of the error message that you received? Have you tried logging out of Google and logging back in to double-check your credentials?
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
8 Posted by zettt on 01 Sep, 2010 11:43 AM
Hi Luke,
I figured sending a short screencast would be better than a screenshot...
At the end I go to google.com, the page asks me to sign in. (Not shown in video)
Cheers,
Zettt
Support Staff 9 Posted by Luke Hefson on 01 Sep, 2010 04:23 PM
Hi Zettt,
Thanks for sending that over. Could you confirm that your Google sign-in credentials are 100% correct when signing out of Google and signing back in?
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
10 Posted by zettt on 02 Sep, 2010 02:37 PM
Luke,
Forget the stuff I was saying. I quatriple checked and guess what?
On Google's pages (either google.com or youtube.com) I can login using a lower-case "z" at the beginning, although the page reads "Zettt1981" afterwards.
Using Zettt1981 as login in Courier solved the problem!
Sorry for any inconveniences this may have caused you.
Kind regards,
Zettt
Nik Fletcher closed this discussion on 02 Sep, 2010 03:18 PM.