Connection to Facebook fails

Sebastian Perschke's Avatar

Sebastian Perschke

01 Sep, 2010 10:41 AM via web

Hi Realmac Ninjas,

first of all Courier is really a great app, thanks! This really a "one more thing" ;)
I just bought a license, installed Courier and so fas everything went fine.
I was able to add all my social profils except my Facebook-Account.
It says "Authentication Complete" but 1 second later I receive an error-message - see screenshot.
I already deinstalled Courier and started from the beginning but this didn't solved my issue.
Is there a known bug with Facebook?

A quick solution would be great because Facebook is my most used social media.

Kind regards.
/Sebastian

  1. 2 Posted by Sebastian Perschke on 01 Sep, 2010 10:44 AM

    Sebastian Perschke's Avatar

    Ooops. You can close my bugreport. I will follow the already existing discussion regarding FB.

  2. Support Staff 3 Posted by Luke Hefson on 01 Sep, 2010 11:09 AM

    Luke Hefson's Avatar

    Hi Sebastian,

    Thanks for the message. Yes, we're currently looking into this issue - we'll let you know the status as soon as possible!

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  3. Support Staff 4 Posted by Luke Hefson on 02 Sep, 2010 10:08 AM

    Luke Hefson's Avatar

    Hi Sebastian,

    Our developer's have isolated this issue and are currently working on a fix! This fix will be available in the next impending update to Courier which will be released very soon.

    Again, apologies for any inconvenience caused!

    Please let me know if I can be of any further assistance.

    Kind regards,

    Luke

    -- Luke Hefson

    Support & QA, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  4. Luke Hefson closed this discussion on 02 Sep, 2010 10:08 AM.

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