Facebook Settings resettable?
GPSchnyder
via web
I added a Facebook Stamp and entered my Data. After that I got a Message that siys:
"Facebook returned an unexpected response regarding your user Information. Please try again, contact support should the Issue persist."
Two things that bother me here:
1.) I can't reset my Informations, as it sends the (wrongly?) entered Data again without even giving me the Chance to check my data.
2.)If I click okay after that message it tries to resend the data, at least that's what I think it does, and prompts me with that errormessage again. I need to click tha cancel Button in the window the short time it tries to reconnect.
Hope You can help me, or I can help you with finding a bug ;)
George
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2 Posted by Gabriel on 01 Sep, 2010 09:29 AM
Have a look at: http://support.realmacsoftware.com/discussions/courier/3-i-cant-con...
I think this issue is very common and because Courier has been published just 1 day before, I think it needs a little bit more time to run without bugs. That´s kinda normal for first versions...:-)
Support Staff 3 Posted by Luke Hefson on 01 Sep, 2010 10:02 AM
Hi George,
Thanks for the message. I'm sorry to hear that you are having issues with Courier, I understand what an inconvenience this may be for you.
Our developers are currently looking into this so we'll let you know what the status with the issue is as soon as possible!
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Support Staff 4 Posted by Luke Hefson on 02 Sep, 2010 10:14 AM
Hi guys,
Our developer's have isolated this issue and are currently working on a fix! This fix will be available in the next impending update to Courier which will be released very soon.
Again, apologies for any inconvenience caused!
Please let me know if I can be of any further assistance.
Kind regards,
Luke
-- Luke Hefson
Support & QA, Realmac Software
Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.
Luke Hefson closed this discussion on 02 Sep, 2010 10:14 AM.