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Demo?

Ben Sanders - Director of Media

15 Feb, 2011 07:59 PM via web

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I purchased Courier a month or 2 ago through the Mac App store. Yesterday it started throwing an error on all my computers saying "Courier Beta Has Expired: This beta version has expired, please update to the latest version." That would be all fine and well except I BOUGHT the program. Please help?

• Courier.png 21.7 KB

1. Support Staff 2 Posted by Nik Fletcher on 15 Feb, 2011 09:56 PM

   

   Hi Ben

   Thanks for your message. We're looking into this currently. We'll email you as soon as it's sorted (though it may be morning tomorrow UK time) before we're able to fix it.

   Please let me know if I can be of any further assistance.

   Kind regards,

   Nik

   -- Nik Fletcher
   

   Support & QA Manager, Realmac Software

   Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

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2. Support Staff 3 Posted by Keith Duncan on 15 Feb, 2011 11:29 PM

   

   Hi Ben,

   I've been investigating your issue, did you download one of our MobileMe preview releases?

   Could you delete your current copy of Courier, and open the App Store, then click on the Purchases tab, you should then be able to click the 'Install' button beside Courier to download the latest version. Please let us know if that fixes the issue.

   Thanks,
   Keith

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3. Nik Fletcher closed this discussion on 22 Feb, 2011 03:47 PM.

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