Delivery Failure when the name of contents is not English word

FanTa's Avatar

FanTa

31 Jan, 2011 09:11 AM via web

Previously posted in the Courier forum (then I was advised to post it here again)

http://www.realmacsoftware.com/forums/index.php/forums/viewthread/4...

If the name of content(s) is(are) not in English, the delivery to mobileme fails. (it says mobileme account information is incorrect).

I am using Courier ver 1.1.1 and the screenshots are shown in the thread above.

I tried both pre-configured mobileme log-in and manual log-in to my mobileme account. Neither worked.

Basically, only the difference between delivery succession and failure is that the name of the content is in English or not.

  1. Nik Fletcher closed this discussion on 03 Feb, 2011 11:29 AM.

  2. Support Staff 2 Posted by Nik Fletcher on 03 Feb, 2011 11:30 AM

    Nik Fletcher's Avatar

    Hi there

    Thanks for the bug report: we're looking into this for a future update.

    Please let me know if I can be of any further assistance.

    Kind regards,

    Nik

    -- Nik Fletcher

    Support & QA Manager, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  3. Keith Duncan re-opened this discussion on 03 Feb, 2011 08:35 PM

  4. Support Staff 3 Posted by Keith Duncan on 03 Feb, 2011 08:35 PM

    Keith Duncan's Avatar

    Hi FanTa,

    Just a quick note to let you know that I've fixed the issue you've found in the our MobileMe integration. Thank you for helping to improve Courier.

    Many thanks,
    Keith

  5. Keith Duncan closed this discussion on 03 Feb, 2011 08:35 PM.

  6. FanTa re-opened this discussion on 04 Feb, 2011 03:37 AM

  7. 4 Posted by FanTa on 04 Feb, 2011 03:37 AM

    FanTa's Avatar

    I am pleased to hear the problem will be fixed in next version of Courier.
    Thanks

  8. 5 Posted by ash on 04 Feb, 2011 07:16 AM

    ash's Avatar

    Hi,

    You're very welcome! Thanks for helping us improve our software.

    Kind regards,

    Ash,

    Realmac Software Support

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  9. ash closed this discussion on 04 Feb, 2011 07:16 AM.

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