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Courier wont run on a Mac mini ?

KK's Avatar

KK

24 Jan, 2011 10:49 PM via web

I have a first generation Intel Mac mini, running on Mac OS x 10.6.6.
Courier does not launch. It has a grey "don't launch" icon and it is greyed.

Why ? What is happening ?

Thanks,KK

  1. Support Staff 2 Posted by Nik Fletcher on 25 Jan, 2011 02:10 PM

    Nik Fletcher's Avatar

    Hi KK

    Thanks for your message. Unfortunately, Courier requires a 64-bit Mac in order to run - which means it needs a Core 2 Duo chip inside it to run, something the first-gen Mac Minis did not have.

    Please let me know if I can be of any further assistance.

    Kind regards,

    Nik

    -- Nik Fletcher

    Support & QA Manager, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  2. 3 Posted by Karsten Krüger on 25 Jan, 2011 03:43 PM

    Karsten Krüger's Avatar

    Nik,

    Thats what I thought, but why ? I just can't imagine something within Courier needs 64 bit.

    Thanks,
    Karsten

  3. Support Staff 4 Posted by Nik Fletcher on 25 Jan, 2011 03:47 PM

    Nik Fletcher's Avatar

    Hi Karsten

    A number of the frameworks (and APIs we offer to developers) are future-proofed by being 64-bit only.

    Thanks

    Nik

  4. 5 Posted by Karsten Krüger on 25 Jan, 2011 04:57 PM

    Karsten Krüger's Avatar

    Ah OK. So kind of a self-applied limitation...

    Perhaps you should make this clear in the App Store description, too !

  5. Support Staff 6 Posted by Nik Fletcher on 25 Jan, 2011 05:33 PM

    Nik Fletcher's Avatar

    Hi Karsten

    We're working with Apple to ensure the System Requirements section of the App Store lists this (it's under Apple's control!).

    Please let me know if I can be of any further assistance.

    Kind regards,

    Nik

    -- Nik Fletcher

    Support & QA Manager, Realmac Software

    Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

  6. Nik Fletcher closed this discussion on 03 Feb, 2011 11:29 AM.

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