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Unable to install via App Store

David Aguilera

08 Jan, 2011 11:57 PM via web

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Hello.

I am trying to purchase and install Courier via the App Store and am getting the following error: "Courier can't be installed on this computer." Here is my system information:

Model Name: MacBook Pro Model Identifier: MacBookPro1,1 Processor Name: Intel Core Duo Processor Speed: 2 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 2 MB Memory: 2 GB Bus Speed: 667 MHz Boot ROM Version: MBP11.0055.B08 SMC Version (system): 1.2f10 Serial Number (system): SystemSerialNumb Hardware UUID: 00000000-0000-1000-8000-0016CB91153B Sudden Motion Sensor: State: Enabled

Please let me know if there is anything I need to do in order to install this software.

Thanks,

David Aguilera

1. Support Staff 2 Posted by Karn Broad on 18 Jan, 2011 02:29 PM

   

   Hi David,

   Thanks for the message and sorry for the support delays since the MAS launch.

   Courier requires a 64bit machine, so requires Core 2 Duo processors or later. It looks from the specs like you have 32bit Core Duo processor.

   Please let me know if I can be of any further assistance.

   Kind regards,

   Karn.

   -- Karn Broad
   

   Support, Realmac Software

   Our support team are in the office between 9am and 5pm UK time, Monday to Friday, and we aim to answer all requests within one business day.

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2. Karn Broad closed this discussion on 18 Jan, 2011 02:29 PM.

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